Frequently Asked Questions

Moving costs depend on the size of your move, distance, and services needed. Local moves typically start at an hourly rate for a crew of 2-3 movers plus a truck. We provide free, transparent quotes with no hidden fees. Contact us with your move details for a personalized estimate.

Yes. Feroz Movers is fully insured and licensed to operate in British Columbia. We carry comprehensive liability insurance and workers' compensation coverage, so your belongings and our crew are protected throughout the entire move.

We recommend booking at least 2-3 weeks in advance, especially during peak season (May through September) and around month-end dates. However, we do our best to accommodate last-minute moves when schedules allow.

Yes. We supply all necessary packing materials including boxes, tape, bubble wrap, packing paper, and furniture blankets. You can also purchase materials separately or request a full packing service where our crew handles everything for you.

While damage is rare thanks to our careful handling and protective wrapping, we take full responsibility if it occurs. All items are covered under our liability insurance. We'll work with you to resolve any claim fairly and promptly.

Absolutely. Our crews are trained and equipped to handle heavy or delicate specialty items including pianos, pool tables, safes, and large appliances. Let us know about these items when requesting your quote so we can plan accordingly.

Most local moves have a minimum of 2-3 hours, depending on the crew size and truck required. This minimum covers travel time, setup, and loading. Your specific minimum will be confirmed when you receive your quote.

We serve the entire Lower Mainland and Fraser Valley including Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Langley, Abbotsford, New Westminster, and surrounding areas. We also handle long-distance moves within British Columbia.

Yes. We understand plans can change. We ask for at least 48 hours' notice for cancellations or reschedules to avoid any fees. Last-minute changes may be subject to a rescheduling fee depending on the circumstances.

Local moves are typically charged at an hourly rate based on crew size (2 or 3 movers) plus a truck. Long-distance moves may be quoted as a flat rate based on volume and distance. Travel time to and from our base is included. We provide detailed quotes upfront with no surprise charges.